October 2005

Repetition, It Works If
You Keep Repeating Yourself

I recently wrote a column for the Nationwide Denturist News, the newsletter for the National Denturist Association.  My topic was about the need for repetition in advertising.  I really believe in its importance. So I thought I would share my column with you.

Say it again, and again, and again, and again,

In the world of advertising, there are three important elements to assembling an effective advertising effort. 1) You must have a message that connects with your customer, and addresses their needs. 2) You must have an advertising vehicle that provides the necessary reach (how many potential customers will see or hear your ad). 3) Your advertising effort must have frequency. In this article I am focusing on the third element, frequency. This is often the most overlooked part of an advertising effort, yet is critical to the success of your campaign.

Frequency in plain English is how many times someone sees or hears your ad. Every day we are all bombarded by a variety of advertising messages in newspapers, television, radio, internet, billboards, coffee mugs, pens, pencils, shirts, hats….the list can go on forever. Take a moment to think about what you watched on TV last night, or read in the paper earlier today. How many advertisements can you quickly recall, and if you can, what was the message? For an effective advertising effort, you must have your message repeated until it finally gets through to your intended reader, listener, or viewer.

How you repeat your message, is a function of what kind of results you are seeking. If a business is trying to create immediate sales, it will require a number of ads appearing over a short period of time. You may notice in your community that a car dealer is all over the radio for a few days, telling you about their “Extraordinary Lease Deal”, which ends on Saturday. Their ad campaign is using frequency to motivate as many potential customers as possible to come in by Saturday. The dealer wants to sell his cars now. If your business is a professional practice (like a Denturist, Insurance Agency, or Attorney for instance) your choice of frequency in your advertising, may mean scheduling your advertisements on some kind of regular basis over a period of weeks or months. You may not need to generate a few dozen appointments over the next few days, rather you would like to “keep your pipeline” filled over the next several months. In either case, frequency is being used as a key to an effective advertising campaign.

It takes quite a few times for a message to get through to your potential customer. Don’t skip on repetition. It’s an important part of a successful campaign. Don’t be afraid to say it again, and again and again.

 


The Forgotten Art
of Conversation

It seems we use email more and more for our business contacts.  It is certainly a handy tool, and I use it quite a bit.  However, too many people are using email in place of direct contact with clients and prospective clients.  It's too easy to send an email, when you should be making a phone call or better yet making a sales call. 

Sales is all about relationships.  I just don't see how you can begin a relationship with email.  When you speak directly with someone you can pick up all kinds of signs and nuances that you won't in a written correspondence.  Tone of voice alone will tell you how someone is reacting to your questions or proposals.

Even using email to contact existing clients can be a trap.  If you don't get out and meet with your clients, or at least speak directly with them on the telephone, you risk your business relationship, because you can be sure that some other hungry sales person is making the effort. 


Ignore The Media
 
As I write this I have been hearing more and more predictions of doom and gloom for the economy.  Apparently the news people on television think they know something we don't.  "High gas prices are going to keep people from traveling."  "Hi oil and gas prices will cause us to spend more for heating this winter."  (If you live in Arizona or Florida you can ignore that quote.) 

No question that the money that is spent on energy will cause many people to cut back on other purchases.  However, it is the business person (sales people included in this) that works a little harder and makes the extra effort who will succeed in continuing to grow their business. 

Keep in mind that many times those who predict doom and gloom don't know any more than anyone else.  They just make their living stirring up people's emotions.  After all they want more viewers or readers.  I have often wondered how their advertising sales departments often feel about all the dire predictions.

Just don't let media hype psych you out.  Keep plugging away.  You will succeed.

Happy Halloween

Don Speaks

Don is available to speak on matters of marketing, advertising and sales at  seminars, workshops and keynotes. Call for more information toll free
877-366-9445

 

How to Reach Us
(and all that other stuff)


web
www.streetsmartselling.com

e-mail
don@streetsmartselling.com

telephone
877-Don-Zihlman

(877-366-9445)

DRZ Marketing Inc
42 Tall Pines Road
Scarborough, Maine 04074

 
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Professional Consultants
 

 

 

This Space Intentionally Left Blank

(I saw that once in a financial prospectus and thought it would be fun to do it here.)