Nov 2007


How Many Lawyers Does
It Take to Screw In a Light Bulb?

Answer:
None...They're Too Busy Screwing
Everyone Else!

I just couldn't resist this.  I received a notice in today's mail that I am part of a "class" in a class action lawsuit against Sears. It seems Sears didn't properly install an anti-tipping bracket on a series of drop-in and slide-in ranges. 

The notice went on to say that there is a pending settlement on the lawsuit where Sears will reimburse the "range owner" up to $100 if they had to have the bracket installed by someone else.

I'm sure the bracket is a good idea. and Sears probably should have installed it.  But here is the part that drives me crazy.  There is a section in the notice that says "Who pays the lawyers, And how much will they be paid?"  As Jerry Maguire once said "Show me the money!"

$17 Million dollars or less!  For $2 million dollars I would be happy to visit the home of every person who bought the range and install the bracket myself!

So what does this have to do with sales and selling?  Successful selling is about providing value to your clients.  If you provide value, your client or customer will have a reason to want to do business with you.  Somehow I cannot see the value the attorneys bring to the table in this class action suit, or most class action suits for that matter.  I guess it's a good thing lawyers don't have to provide value to their clients like the rest of us.
Great......Now I feel better!


Voicemail Madness

It seems no one can get it right.  A voicemail should be a convenient way to communicate with a client, customer, vendor, or supplier.  Too bad it becomes an obstacle. 

I recently received a voicemail from another consultant.  He gave his name, (unfortunately he said it so quickly I couldn't be sure what he was saying.)  He then left a message as to why he would like to talk with me.  I thought I would like to talk with him.  Then he hung up.

He didn't leave his phone number!  I don't know who the guy is, only that he is from a town nearby, but since he mumbled his last name, I can't even try to find him through any phone directories.

He didn't leave his phone number!  I am repeating it because I can't believe it.  If you want to do business with someone, make it easy for them to reach you.  If we would all slow down when we leave a voice mail (rather than assuming the other person knows my name and number as well as I do) our messages would be more effective and easier for the other person to return our call.
 

 

 

 

Don Speaks

Relationship Sales, Time Management and Consultative Selling, just some of the areas where we can help you with your business. To help your team become more productive Call Don toll free at 877-DON-Zihlman
 

How to Reach Us
(and all that other stuff)


web
www.streetsmartselling.com

e-mail
don@streetsmartselling.com

telephone
877-Don-Zihlman

(877-366-9445)

DRZ Marketing Inc
42 Tall Pines Road
Scarborough, Maine 04074

 

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