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Do The
Hustle!
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I hope I'm
not bringing back bad memories from the 1970s, but the Hustle
is something we should all be doing, especially when you work
in sales. My wife and I recently had the wonderful pleasure
of shopping for new kitchen appliances. We went to quite a
few different stores, looked at quite a few different brands,
and finally settled on a particular appliance. We decided to
buy at a particular store. Our prime reason for making our
decision was the salesperson we encountered. She was
unbelievable. She was full of energy, willing to take the
time to listen to us to hear what we were specifically looking
for, and she Hustled until she found exactly what we wanted.
She put together a great package for us with a great price.
She not only gave us a good discount, but also pointed out
that a sale was coming up in another week and a half. She
said, if we can wait until then to make the purchase, we could
save even more money. Great!
Since this
particular store was one of the big-box chain stores. Just
for the fun of it, we decided to check at another location to
see what they had to offer. The contrast in salespeople was
really interesting at the second location. The salesperson
acted like they can hardly be bothered to talk to us when we
ask questions about the merchandise. We got halfhearted
responses, and when we asked about pricing and any upcoming
sales events, the salesperson just took a quick glance at
their calendar and said no. So we found it interesting that
even though it was the same chain store you could buy a
package of appliances for much less money in one location than
you could at the other. The difference, I have to assume
that it's the salespeople. One was willing to really Hustle
for us while the other salesperson acted like they couldn't be
bothered. So you tell me who gets the sale; the person who
works for it, or the one who just goes through the motions.
We gave the sale to the person who showed the Hustle.
So the next
time your sales are down and you think the market might be bad
or business is slow, most likely the problem isn’t the
marketplace. It just might be time for you to do the Hustle.
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Try New Things
I'm always looking for a way to be
more productive. I've tried a lot of different gadgets and
tools to help me get more done in less time, some with
success, and some not. Well I finally found something that
seems to work. It's a voice recognition program, called
Naturally Speaking. What you're reading right now, I didn't
type but rather I dictated this article into my computer.
There's been a bit of a learning curve to try to figure out
how this works.
Essentially, you start the software, plug a microphone into
the computer and start dictating whatever you want to say. The
advantage of course is that you can speak much more quickly
than you can type. I know that's the case with me. It's
interesting when you make mistakes. You have to be careful
about what you say; especially if you mumble to yourself, the
computer picks that up too. (Honey, can you get the phone.)
That's what I'm talking about.
It takes a while to get used to using a tool like this. Mostly
because you have to learn to think quickly and clearly about
what you're going to say. So far, though I've been able to get
more work done with this program. Although it’s always a good
idea to go back over your writing and make edits and
corrections.
My point is we should be open to trying new things. Not
everything is going to work like we hope and expect, but it's
worth a try. This article isn't meant to be a commercial
endorsement for this program. However, when I find something
that works out well I like to spread the word. I just have to
watch what I say. (Hey! what time is dinner?) |
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Don Speaks |
| Don
will be speaking at The World Symposium on Private Dental
Technology and Denturism on May 11 at Coventry England.
His topic will be Marketing and Advertising for denture
practitioners. |
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If your organization is planning a seminar, workshop
or some other kind of sales training event call toll free
877-366-9445, Don would like to talk with you. |
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How to
Reach Us
(and all that other stuff) |
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web
www.streetsmartselling.com
e-mail
don@streetsmartselling.com
telephone
877-Don-Zihlman
(877-366-9445)
DRZ Marketing Inc
42 Tall Pines Road
Scarborough, Maine 04074 |
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Member of the
Maine Association of
Professional Consultants
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My friend, Jack Miller,
is a commercial loan consultant for small businesses and also
consults financial institutions. He has a new book and I
thought I would give it a plug. The book is available on
www.amazon.com and
www.barnesandnoble.com.
I like the title "Plain Vanilla Tips for Commercial Borrowers" I
also like
vanilla ice cream!
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