April 2007

Do The Hustle!

I hope I'm not bringing back bad memories from the 1970s, but the Hustle is something we should all be doing, especially when you work in sales.  My wife and I recently had the wonderful pleasure of shopping for new kitchen appliances.  We went to quite a few different stores, looked at quite a few different brands, and finally settled on a particular appliance.  We decided to buy at a particular store. Our prime reason for making our decision was the salesperson we encountered.  She was unbelievable.  She was full of energy, willing to take the time to listen to us to hear what we were specifically looking for, and she Hustled until she found exactly what we wanted.  She put together a great package for us with a great price.  She not only gave us a good discount, but also pointed out that a sale was coming up in another week and a half.  She said, if we can wait until then to make the purchase, we could save even more money.  Great! 

Since this particular store was one of the big-box chain stores.  Just for the fun of it, we decided to check at another location to see what they had to offer.  The contrast in salespeople was really interesting at the second location.  The salesperson acted like they can hardly be bothered to talk to us when we ask questions about the merchandise.  We got halfhearted responses, and when we asked about pricing and any upcoming sales events, the salesperson just took a quick glance at their calendar and said no.  So we found it interesting that even though it was the same chain store you could buy a package of appliances for much less money in one location than you  could at the other.  The difference, I have to assume that it's the salespeople.  One was willing to really Hustle for us while the other salesperson acted like they couldn't be bothered.  So you tell me who gets the sale; the person who works for it, or the one who just goes through the motions.  We gave the sale to the person who showed the Hustle. 

So the next time your sales are down and you think the market might be bad or business is slow, most likely the problem isn’t the marketplace.  It just might be time for you to do the Hustle.


Try New Things

I'm always looking for a way to be more productive. I've tried a lot of different gadgets and tools to help me get more done in less time, some with success, and some not. Well I finally found something that seems to work. It's a voice recognition program, called Naturally Speaking. What you're reading right now, I didn't type but rather I dictated this article into my computer. There's been a bit of a learning curve to try to figure out how this works.

Essentially, you start the software, plug a microphone into the computer and start dictating whatever you want to say. The advantage of course is that you can speak much more quickly than you can type. I know that's the case with me. It's interesting when you make mistakes. You have to be careful about what you say; especially if you mumble to yourself, the computer picks that up too. (Honey, can you get the phone.) That's what I'm talking about.

It takes a while to get used to using a tool like this. Mostly because you have to learn to think quickly and clearly about what you're going to say. So far, though I've been able to get more work done with this program. Although it’s always a good idea to go back over your writing and make edits and corrections.

My point is we should be open to trying new things. Not everything is going to work like we hope and expect, but it's worth a try. This article isn't meant to be a commercial endorsement for this program. However, when I find something that works out well I like to spread the word. I just have to watch what I say. (Hey! what time is dinner?)

 

 

Don Speaks

Don will be speaking at The World Symposium on Private Dental Technology and Denturism on May 11 at Coventry England.  His topic will be Marketing and Advertising for denture practitioners.
If your organization is planning a seminar, workshop or some other kind of sales training event call toll free 877-366-9445, Don would like to talk with you.
 

How to Reach Us
(and all that other stuff)


web
www.streetsmartselling.com

e-mail
don@streetsmartselling.com

telephone
877-Don-Zihlman

(877-366-9445)

DRZ Marketing Inc
42 Tall Pines Road
Scarborough, Maine 04074

 

Member of the
Maine Association of
Professional Consultants
 



 

 

My friend, Jack Miller, is a commercial loan consultant for small businesses and also consults financial institutions.  He has a new book and I thought I would give it a plug.  The book is available on www.amazon.com  and www.barnesandnoble.com.  I like the title "Plain Vanilla Tips for Commercial Borrowers" I also like vanilla ice cream!